Privacy and Cookies
PRIVACY POLICY – Arancia del Sud
Arance del Sud (hereinafter "we") respects your privacy and is committed to protecting your personal data. This policy clearly and simply describes how we collect, use, and protect information when you browse our site or make a purchase.
Who we are
The Data Controller is:
- Southern Orange
- Registered office: Via Amari 11, 95047, Paterno (CT)
- Email: aranciodelsud@gmail.com
- VAT number: 03286530872
What data we collect
When you visit the site or shop online, we may collect:
• Name and surname
• E-mail address
• Telephone number
• Shipping and billing address
• Data relating to orders placed
• Browsing data (IP, browser, device)
• Email provided for newsletter subscription
Payment data is not handled directly by us, but through secure third-party payment platforms.
Why we collect this data
We use your data to:
• Manage orders and shipments
• Respond to your requests
• Send updates and newsletters (only if you have given your consent)
• Improve the site and shopping experience
• Manage marketing activities (e.g. Meta Ads)
Legal basis
Data processing takes place on the basis of:
• Consent (newsletter, marketing)
• Execution of a contract (online order)
• Fulfillment of legal obligations
• Legitimate interest (site security and statistical analysis)
How we protect your data
The data is protected with appropriate technical and organizational measures to prevent unauthorized access or improper use.
To whom the data can be communicated
Data may be shared with:
• Couriers and shipping services
• Payment platforms (e.g. PayPal, Stripe)
• Website hosting and management provider
• Email marketing services (newsletter)
• Administrative and tax consultants
The data is not sold to third parties.
How long do we keep data?
We retain data for as long as necessary to:
• Manage orders and invoicing (legal obligations)
• Manage requests and assistance
• Keep the newsletters active until you withdraw your consent.
Your rights
At any time you can:
• Request access to your data
• Request its modification or cancellation
• Revoke consent
• Request data portability
• Object to processing
• Submit a complaint to the Guarantor
To exercise your rights, write to:
Email: aranciodelsud@gmail.com
COOKIE POLICY – Arance del Sud
What are cookies: Cookies are small files that help the site work better and give you a personalized experience.
The cookies used on the site and technical cookies are essential for the site to function, manage your shopping cart, and complete orders. They do not require consent.
Analytical cookies
They help us understand how the site is used (e.g., Google Analytics) and improve navigation. They are activated only with your consent.
Marketing cookies (Meta Ads)
We use cookies for social media advertising (Facebook and Instagram). They are activated only with your consent.
Third-party cookies
The site may use third-party cookies, including:
• Meta Platforms (Facebook, Instagram)
• Online payment services
• Email marketing platforms
For further information, please consult the respective privacy policies of the suppliers.
Cookie management
On your first visit, you can choose:
• Accept all
• Reject unnecessary ones
• Customize your preferences
Consent can be modified or revoked at any time.
Browser settings
You can also manage or disable cookies through your browser settings.
Terms and Conditions of Sale – Arance del Sud
These Terms govern the purchase of products on the Arance del Sud website.
Orders
By placing an order you accept these terms and confirm that the information provided is correct.
Prices and payment
Prices are in euros and include VAT, if applicable. Payment can be made using the methods available on the website (e.g., card, PayPal, bank transfer).
Shipping
Shipments are made via selected couriers. Delivery times may vary depending on the destination.
Right of withdrawal
If you are not satisfied, you can exercise your right of withdrawal within 14 days of delivery, in accordance with current regulations.
Guarantees
Products are guaranteed against defects in accordance with applicable laws. Any problems should be reported by email to: aranciadelsud@gmail.com
Privacy and personal data
The data collected during the purchase are processed in accordance with our Privacy Policy.
iubenda hosts this content and only collects the Personal Data strictly necessary for it to be provided.